Testimonials 2018-01-15T18:21:25+00:00

Hear from our greatest advocates

Our number one source for new business is customer referrals.

Van’s has successfully built satisfaction across Door, Kewaunee and Brown Counties and happy customers continue to spread the news.

Thank you, Tom and carpenters. Well done!

The excellent work Van’s Lumber performed on the exterior of our Ledgeview home (new windows, exterior caulk, rotting wood replacement) has made a huge difference. I noticed a difference in November and December that the house retained heat better. (WPS invoices were lower too!) Thank you, Tom and carpenters. Well done!

A very satisfied, happy customer,
—Victoria B.

We could never imagine living in a home Van’s didn’t build …

We’ve visited many other places for vacations and family trips but after building a home with Van’s, we could never imagine living in a home Van’s didn’t build! It was such a terrific experience from beginning to end. There is such incredible quality to your homes and we know nothing else would ever be as good.

—Don and Ann N.

We simply couldn’t be more pleased …

It has been such a pleasure working with Kurt and all of the crews at Van’s. We simply couldn’t be more pleased with our new home and will not hesitate in referring Van’s to others. Our thanks for all you’ve done!

—Linda and Terry Z.

We will never do another building project with anyone else but Van’s!

In 2006, Van’s did a major remodel for us in Door County. Because of that very positive experience, we have recommended them to many others and would never use anyone else if we were to build or remodel again. Recently, we had Van’s do a very small bathroom remodel, but they treated it as a big project! We cannot say enough about their workmen and the subcontractors that they recommended (Tanck Plumbing). Besides doing beautiful work, all were professional, on time and always went out of their way to be helpful. Plus, Van’s has the best project manager (Tom Salentine) and coordinator (Jeff Dorner) that anyone could find! We will never do another building project with anyone else but Van’s!

—Terry G.

We always felt that honesty was a cornerstone of your work …

As we thought about all the reasons we appreciate Van’s, we decided it all boils down to the fact that your firm is skilled, reliable, honest and pleasant. It was clear that you know the right, safe and high-quality ways to build a house. And that is how the work was done, without exception. Your people are reliable. They communicated effectively, they showed up on time, and they worked hard until the end of the day. Very few firms could say that about their entire work force.

You are honest, and that is probably the quality we value more than any other. Our bills and change orders were fair, complete and accurate. While we certainly tried to exercise due diligence, we never felt we had to watch out for bills being padded or change orders being inflated in price. We always felt that honesty was a cornerstone of your work.

Lastly, you all were pleasant. Not one Van’s worker was ever rude or even dismissive. I was at the project a lot at first, and I know I kept my eyes peeled, but no one ever made me feel like a thorn in his side (even though surely there were times my “help” was not needed)! All good business people know their business is only as good as their people. We believe your people are great.

To top it all off, you knew that our previous house was severely damaged by floods during our time working together. We are particularly grateful that your firm carried our project to the goal line without us being very available and for the kindness and personal interest each and every worker showed us during this time of loss. We would recommend Van’s to anyone. We love our house, and we thank you for making it both sound and beautiful.

—Meredith and Tom S.

We knew we could come to Van’s Lumber with complete confidence …

Thank you, Chris and your crew, for getting the siding project completed before we left for Florida. I know you had to juggle your schedule to work us in and we appreciate it. Looking back over the past 30-some years of doing business with you (two new houses, a major remodel and many minor upgrades), we have found you to always complete the projects on budget, on time, and with no problems. A great testimonial to you, your staff, and your crews. Whenever we had a project, we knew we could come to Van’s Lumber with complete confidence. Once again, thank you!

—Gary and Judy P.

Our cabin has been a delight for us this past year …

Craig, and all of your talented staff, made this family very happy with your fine skills and marvelous work. Our cabin has been a delight for us this past year and we so appreciate you daily. We couldn’t have had a better experience. You are always in our hearts!

—Maury and Ann S.

Your crew are true professionals and did an excellent job on my project…

From day one, when Mark Porath came out and measured my windows for pricing, I could see that he does his job very well. After receiving the pricing and confirming the project, he came out again and double checked to make sure he had everything correct. The pricing was a little more than another price that I received, but I heard Van’s does an excellent job making sure the windows are installed correctly.

After about a seven-week wait to get the windows installed, Bob Jonet and Brian Frisque came to do the installation and did an awesome job. Retired from a millwright superintendent position at a paper mill, I demand quality workmanship. So in general, I am a picky S.O.B.

Your crew, Mark, Bob and Brian are true professionals and did an excellent job on my project and I couldn’t be more satisfied. If anyone asks me about Van’s quality workmanship, I will give them an excellent rating.

—Bob W.

We couldn’t be happier …

Craig and Chris, I just wanted to thank you both (along with Mark, Julie, Jamie, Adam, and the rest of the crew) for everything. We couldn’t be happier with how everything turned out and we appreciate your effort and patience. It was a true pleasure working with both of you. All the best!

—Kristy

We are very happy with our new home!

I really enjoyed working with you, Craig (Van Pay), Chris, Jake, and Jacob. I realize it takes a well-organized effort and a great team to accomplish what you did in the amount of time we had.

Thank you Craig for all of your work!

Sincerely,
Greg

Impressed with all the workers …

I’m so pleased and excited about how my home remodel turned out. I’ve received many compliments on it and I give Van’s the credit. I was impressed with all the workers and they should be complimented.

In appreciation,
Phylis

Everyone was so very helpful …

When I stopped into the hardware store and design center, everyone was so very helpful. I got a lot of ideas for the plans for our new home design. You have an awesome staff to work with! Thanks!
—Mettja

Van’s did a wonderful job guiding me through it …

My architect referred me to Van’s after working with them on my neighbor’s house. I’d never built a house before and I knew nothing about the process, but Van’s did a wonderful job guiding me through it. I was especially pleased with the level of communication working with Kurt and with Nicki’s help on the interior design. When everything was finished, Van’s followed up and made sure I was satisfied with all of the details.

–Pete Cruger

My hat’s off to you, Tom and the team that built my new home in Baileys Harbor …

I regret that I cannot thank you in person for such incredible workmanship on the house. The recent holiday put the house to a big test with every bed filled with a guest. Rave reviews from my family and friends. They all want to come back…

Your firm was selected due to its fine and longstanding reputation. I hope I may serve as a reference as you talk to prospective families looking for a builder. One of my friends says that your team always comes back to fix small problems. I can’t vouch for that, as I have had no problems. That alone says something. Thanks again, and please let me know if I can help you and your business in any way.

–Mike

A sincere ‘thank you’ for making our dreams turn into a reality …

We have already started making great memories in our new lake home, and we owe you a debt of gratitude.

As first-time home builders we were not exactly sure what to expect. From the building plans, to design decisions, finishes, etc., there is an awful lot to take in and the process could have been an overwhelming one. We are thrilled to be able to write this testimonial because the entire experience turned out to be a fantastic one. The communication was excellent – we were always in the loop on the progress of our home. And the craftsmanship and attention to detail are exemplary.

We had heard horror stories with other builders about empty promises, blown budgets and timelines, but Van’s came in ON BUDGET and ON TIME. This removed so much potential stress from the process. In addition, we sincerely appreciate your follow-up after the building process. Making sure everything is ‘just right’ puts our minds at ease, and we can simply enjoy our great new home. Kurt, your firm carries itself with the utmost in integrity and you should be very proud of that.

So in summary, thanks again Van’s. Words can’t express how pleased we are with the finished product, and you have loyal customers for life.

-Ryan and Courtney P.

We absolutely love our new haven …

Craig, Eric, Chris & Team,
We wanted to send a big “Thank You” for all your time, patience and commitment you and the Van’s crew put into building our building our new home. We absolutely love our new haven. Thank you for putting your heart and soul into your job. As far as our crew – Jake and his crew were awesome – what an asset they are. Hopefully the gun room will be trimmed out in the next couple weeks and then you all have to come over for a drink!

Take care, see you soon.
-Ross & Korina T.

If we had to do it all over again, we’d do it with Van’s …

Craig was sterling—he was so easy to work with! We were so impressed with the responsiveness of everyone we dealt with at Van’s. The coordination of all of the details went smoothly and the level of communication was fantastic. We really appreciated the in-house design services, too. All of the resources being under one roof saved us a lot of legwork. Everything was so convenient! This was a major project for us—tearing down our small home of 28 years and rebuilding the home we’d dreamed of—if we had to do it all over again, we’d do it with Van’s.

Carolyn & Henry S.

We want to thank you once again for a job well done …

As we all know, building projects can be filled with many obstacles and problems. But very honestly, we had almost no concerns or problems working with Van’s.

We definitely credit you for your outstanding manner in which you deal with your customers! Jeff and his associates were always courteous, efficient and answered any questions we had regarding our building process. This truly has been a journey and, because of you, we survived!

We would not hesitate to recommend Van’s to anyone interested in building a quality home. Again, many thanks for great service. We really enjoyed working with you!

—Margaret & Gary W.

So pleased with the beautiful job your crew did on our new deck …

Eric was very helpful in suggesting we use white railing and trim with the grey deck and it turned out spectacular.

Rick and his crew were extremely professional and were meticulous in their work down to the finest detail. Rick had some great suggetions that really added to the look and they were more than willing to make any changes we desired. They cut up the old deck for firewood and left the construction site with everything picked up perfectly.

Bonnie and I congratulate you and your crew on a job well done!

—Dan & Bonnie

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